Privacy Policy

Ledeva Home Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our website, services, and SMS/text messaging program.

Information We Collect

We may collect the following types of information:

Personal information you voluntarily provide, such as your name, phone number, email address, service address, and service details.

Communication preferences, including SMS/text message opt-in and opt-out status.

Technical information, such as IP address, browser type, device information, and website usage data collected through standard analytics tools.

How We Use Your Information

We use the information we collect to:

Provide, schedule, and improve our services.

Send appointment confirmations, scheduling updates, service notifications, billing information, and account-related messages via SMS/text and email.

Send promotional or informational messages only when you have provided consent.

Respond to customer service inquiries and requests.

Comply with applicable laws, regulations, and legal obligations.

Cookies & Tracking Practices

Our website may use cookies, pixels, and similar tracking technologies to improve user experience, analyze website traffic, and understand how visitors interact with our site.

These technologies may collect information such as:

Pages visited and time spent on the site

Browser type, device type, and operating system

Referring URLs and general location data (such as city or region)

We may use third-party analytics and advertising tools (such as website analytics providers or advertising platforms) that place cookies or tracking technologies on your device to help us measure website performance and improve our services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our website.

SMS / Text Messaging

By opting into our SMS messaging program, you consent to receive recurring text messages from Ledeva Home Services, which may include appointment reminders, scheduling updates, service notifications, and account information.

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to (561) 957-2111.
For help, reply HELP or contact us at [email protected].

Consent to receive SMS messages is not a condition of purchase.

Sharing of Information

We do not sell or rent your personal information.

We may share information only in the following circumstances:

With trusted service providers who assist us in operating our business (such as payment processors, CRM platforms, messaging providers, and website hosting services).

When required by law, legal process, or governmental request.

To protect our rights, property, safety, or the rights and safety of others.

Mobile Information Sharing

We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

Mobile information may only be shared with trusted service providers who assist us in delivering our services and SMS communications (such as CRM platforms, messaging providers, and customer support tools), and only for the purpose of operating and supporting our messaging program.

All such providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services on our behalf.

Your Choices & Rights

You have the right to:

Opt out of promotional SMS messages by replying STOP.

Request access to, correction of, or deletion of your personal information by contacting us at [email protected].

Requests will be handled in accordance with applicable laws in FL and other applicable jurisdictions.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. However, no method of transmission or storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

Ledeva Home Services
📞 Phone: (561) 957-2111
📧 Email: [email protected]
🌐 Website: https://ledevacleans.com