These Terms of Service (“Terms”) govern your use of the services provided by Ledeva Home Services (“we,” “our,” or “us”). By booking services, visiting our website, or participating in our SMS/text messaging program, you agree to these Terms.
1. Services
Ledeva Home Services provides residential and commercial exterior services, which may include window cleaning, exterior cleaning, lighting services, and related home services.
Service details, including scope of work, timing, and pricing, will be agreed upon at the time of booking and may vary based on property conditions and customer requests.
2. Payments & Billing
Payment is due at the time services are completed unless otherwise agreed upon in writing.
We may accept cash, check, and major credit or debit cards.
Failure to remit payment may result in additional fees, service suspension, or collection actions as permitted by law.
3. Scheduling & Cancellations
Appointments may be scheduled online, by phone, or via SMS/text message.
If you need to reschedule or cancel an appointment, please notify us at least 24 hours prior to the scheduled service time.
Cancellations or missed appointments with less than 24 hours’ notice may result in a cancellation or rescheduling fee.
Service dates may be adjusted due to weather, safety concerns, or unforeseen circumstances.
4. SMS / Text Messaging Program
By opting into the Ledeva Home Services SMS/text messaging program, you consent to receive recurring text messages related to scheduling updates, service notifications, account information, and occasional promotional messages.
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to (561) 957-2111. For assistance, reply HELP or contact us at [email protected].
Consent to receive SMS messages is not a condition of purchase.
5. Carrier Liability Disclaimer
Wireless carriers are not liable for delayed, undelivered, or misdirected messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
6. Age Restriction (18+)
You must be at least 18 years of age to use our services, submit forms on our website, or participate in our SMS/text messaging program. By engaging with our services or opting into SMS communications, you confirm that you are 18 years of age or older.
7. Customer Responsibilities
Customers agree to:
Provide safe and reasonable access to the property at the scheduled service time.
Disclose known hazards or property conditions that may affect service.
Remove fragile or valuable items near service areas.
Ensure access to water, electricity, or other utilities if required for the requested services.
Failure to meet these responsibilities may result in rescheduling or additional fees.
8. Liability & Limitations
While we take reasonable care during service, Ledeva Home Services is not responsible for:
Pre-existing damage
Faulty window seals
Electrical issues
Structural defects
Normal wear and tear
To the fullest extent permitted by law, our liability is limited to the cost of the specific service provided. We are not liable for indirect, incidental, special, or consequential damages.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of FL, without regard to conflict of law principles.
10. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted on our website with the revised effective date.