Terms of Service

Welcome to {{location.name}}.

These Terms of Service (“Terms”) govern your use of the services provided by {{location.name}} (“we,” “our,” or “us”). By booking services, visiting our website, or participating in our SMS/text messaging program, you agree to these Terms.

1. Services

{{location.name}} provides residential and commercial exterior services, which may include window cleaning, exterior cleaning, lighting services, and related home services.

Service details, including scope of work, timing, and pricing, will be agreed upon at the time of booking and may vary based on property conditions and customer requests.

2. Payments & Billing

Payment is due at the time services are completed unless otherwise agreed upon in writing.

We may accept cash, check, and major credit or debit cards.

Failure to remit payment may result in additional fees, service suspension, or collection actions as permitted by law.

3. Scheduling & Cancellations

Appointments may be scheduled online, by phone, or via SMS/text message.

If you need to reschedule or cancel an appointment, please notify us at least 24 hours prior to the scheduled service time.

Cancellations or missed appointments with less than 24 hours’ notice may result in a cancellation or rescheduling fee.

Service dates may be adjusted due to weather, safety concerns, or unforeseen circumstances.

4. SMS / Text Messaging Program

By opting into the {{location.name}} SMS/text messaging program, you consent to receive recurring text messages related to scheduling updates, service notifications, account information, and occasional promotional messages.

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP to {{location.phone}}.
For assistance, reply HELP or contact us at {{location.email}}.

Consent to receive SMS messages is not a condition of purchase.

5. Customer Responsibilities

Customers agree to:

Provide safe and reasonable access to the property at the scheduled service time.

Disclose known hazards or property conditions that may affect service.

Remove fragile or valuable items near service areas.

Ensure access to water, electricity, or other utilities if required for the requested services.

Failure to meet these responsibilities may result in rescheduling or additional fees.

6. Liability & Limitations

While we take reasonable care during service, {{location.name}} is not responsible for:

Pre-existing damage

Faulty window seals

Electrical issues

Structural defects

Normal wear and tear

To the fullest extent permitted by law, our liability is limited to the cost of the specific service provided. We are not liable for indirect, incidental, special, or consequential damages.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of {{location.state}}, without regard to conflict of law principles.

8. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on our website with the revised effective date.

Contact Information

{{location.name}}
📞 Phone: {{location.phone}}
📧 Email: {{location.email}}
🌐 Website: {{location.website}